When we first introduced the HomecareCRM solution in 2002, we gave agencies a dramatic advantage over generic options – customized fields and processes at a much more efficient price. It's now offered on multiple platforms and with a variety of addon modules so that each home care provider can give your users access anytime, anywhere. We've also made it easier to integrate with your most critical industry systems. Among the add-ons available:
HCRM Harvest – We use insightful data to help grow your business.
Referral Management – Easily manage and categorize referral sources; know where referrals are coming from.
Sales Management – Easily assign referral and admission goals for any time period.
HCRM Link™ – Integrates with your EMR software, instantly populating and updating your referral and admission records in HCRM.
Expense Management – Easy input of sales expenses. Easily links sales expenses to referral contact, account and activity. Easily track Medicare allowable expenses.
HCRM Alerts™ – Automatically notifies users of critical, time-sensitive business issues via email, fax, pager, PDA, phone or browser.
HCRM Physician Portal™ – Grants doctors' limited access to your system and automates many administrative tasks, expediting sign offs and cash flow.
Customer Service – Easily track and resolve customer problems/complaints. Manage special client/patient services. Automatically capture customer/lead information from your web site.
Marketing Campaigns – Easily track and measure marketing tactics. Easily implement targeted marketing campaigns.
Business Analytics – View and report on key data with intuitive, easy-to-use analytical tools including dashboards and reports.
Connectivity – Desktop, laptop, PDA and Web Client access. Scalable for large organizations. Microsoft Office Integration.
HCRM Mobile™ – Allows users to access HCRM by phone or PDA, giving you access to real-time information outside the office.