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• Allscripts Selects HCRM as Exclusive Partner•
Alerts
Automatically notify users of critical issues anytime, anywhere.
With HCRM Alerts, you’ll never miss out on critical business opportunities or be
unaware of urgent customer issues. HCRM Alerts monitors your data proactively for
defined business conditions and automatically sends alerts when conditions are met.
Stay Informed – always.
HCRM Alerts allow you to actively notify employees, management, referral sources or physicians of time-sensitive news via email, fax, pager, PDA, cell phone and/or web browser, automatically.
Behind the scenes, HCRM Alerts constantly scans your database, incoming email and even other applications. Once a critical event or condition that may impact business performance or patient satisfaction is identified, HCRM Alerts automatically responds by sending notification messages, distributing reports, updating applications with new information, or other defined activities.
What can Alerts do for you?
• Notify marketers of time-sensitive news
• Receipt of a referral or admission
• Important scheduled activity
• Physician orders
• Top rated referral sources with no activity
• Expense cap overages for physicians
• Generate and distribute key reports
• Referrals, admissions, non-admissions
• Referrals recorded yet still not admitted
• Lack of referrals from top sources in x days
• Upon discharge, promote additional agency services
